fachai68 Privacy Policy

fachai68 ("fachai68", "we", "us", "our") is committed to protecting the privacy and personal data of all registered members and visitors to the fachai68 platform, accessible at https://fachai68.cam (the "Platform"). This Privacy Policy ("Policy") sets out how we collect, use, store, share, and protect personal data in connection with your use of the Platform and our associated services.

This Policy applies to all personal data processed by fachai68, whether provided directly by you during registration, collected automatically through your use of the Platform, or obtained from third-party sources in connection with identity verification or payment processing.

By accessing the Platform, completing the registration process, or otherwise using any fachai68 service, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform generally.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, date of birth, identification number, financial account details, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, or deletion.
• "Data Controller" means fachai68, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third party engaged by fachai68 to process personal data on its behalf, including payment processors and identity verification providers.
• "User" / "You" means any individual who accesses the Platform, whether as a registered member or as an unregistered visitor.
• "KYC Data" means identity and address verification documents submitted by a User in connection with the Know Your Customer verification process.
• "PDPA" means the Personal Data Protection Act 2010 (Malaysia), which governs the processing of personal data in commercial transactions in Malaysia.

fachai68 collects the following categories of personal data, depending on your interaction with the Platform:

We do not knowingly collect special categories of personal data (such as racial or ethnic origin, religious beliefs, or health data) unless explicitly required for a specific regulatory purpose and with your prior consent.

fachai68 collects personal data through the following channels:

fachai68 processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection law:

• Account Registration & Management: To create and maintain your Account, authenticate your identity, and deliver the services you have requested. Legal basis: performance of contract.
• Payment Processing: To process deposits and withdrawals through Malaysian payment channels including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. Legal basis: performance of contract.
• KYC & Fraud Prevention: To verify your identity and age, prevent fraud, money laundering, and underage gambling in accordance with regulatory requirements. Legal basis: legal obligation and legitimate interest.
• Customer Support: To respond to your queries, resolve disputes, and maintain records of support interactions. Legal basis: legitimate interest and performance of contract.
• Platform Security: To detect, investigate, and prevent unauthorised access, fraudulent activity, and other security incidents. Legal basis: legitimate interest.
• Responsible Gambling: To monitor betting patterns, apply responsible gambling tools, and intervene where problem gambling indicators are identified. Legal basis: legal obligation and legitimate interest.
• Platform Improvement: To analyse usage data, diagnose technical issues, and improve the Platform's features and performance. Legal basis: legitimate interest.
• Marketing Communications: To send you promotional offers and platform updates where you have provided consent. You may withdraw consent at any time by contacting our support team. Legal basis: consent.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from competent authorities. Legal basis: legal obligation.

fachai68 does not sell, rent, or trade your personal data to third parties for their commercial benefit. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: Malaysian payment processors including FPX operator PayNet, DuitNow-linked institutions, and e-wallet platforms, solely for the purpose of processing your transactions.
• Identity Verification Partners: Third-party KYC and anti-fraud service providers engaged to verify your identity and conduct age verification checks. These providers act as Data Processors under contract with fachai68.
• Technology Providers: Cloud hosting, platform infrastructure, and security vendors who process data on our behalf under strict data processing agreements.
• Regulatory Authorities & Law Enforcement: We may disclose personal data to government agencies, regulators, or law enforcement bodies where required by law, court order, or regulatory direction — including in connection with anti-money laundering obligations.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, where disclosure is necessary for the performance of their professional services.

fachai68 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active membership plus a minimum of five (5) years following account closure, in accordance with anti-money laundering and financial record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years from the date of verification, as required by applicable regulatory frameworks.
• Transaction Records: Retained for a minimum of five (5) years to comply with financial reporting and anti-money laundering requirements.
• Support Communications: Retained for three (3) years from the date of the last interaction for dispute resolution and quality assurance purposes.
• Technical & Usage Data: Retained for a maximum of twenty-four (24) months, after which aggregated and anonymised data may be retained indefinitely for analytical purposes.
• Marketing Consent Records: Retained until consent is withdrawn, plus two (2) years thereafter as evidence of consent.

Where personal data is no longer required, fachai68 will securely delete or anonymise it in a manner that prevents reconstruction or re-identification.

fachai68 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage for sensitive personal data, KYC documents, and financial records, using AES-256 or equivalent encryption standards at rest.
• Role-based access controls ensuring that fachai68 personnel access personal data only on a strict need-to-know basis.
• Regular penetration testing and independent security audits of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to data systems.
• Automated anomaly detection systems to identify and flag unusual access patterns or potential data breaches in real time.
• Staff training on data protection obligations and information security best practices.

In the event of a personal data breach that poses a risk to your rights and freedoms, fachai68 will notify affected individuals and, where required, relevant supervisory authorities, within the legally prescribed timeframes.

The fachai68 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and collect analytical data. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens, security cookies, and load balancing identifiers. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and deposit method defaults to provide a more personalised experience.
• Analytical Cookies: Collect aggregated data on how Users interact with the Platform — pages visited, session duration, and feature usage — to help us improve performance and identify technical issues.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats. These include device fingerprinting and behavioural analysis tools.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. fachai68 does not use third-party advertising cookies or permit ad networks to place tracking cookies on the Platform.

All financial transactions on the fachai68 Platform — including deposits and withdrawals via Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and cryptocurrency channels — are processed by authorised, regulated payment service providers.

fachai68 does not store full payment card numbers, full bank account numbers, or e-wallet credential details on its own servers. Payment data is tokenised or processed directly by our payment partners in compliance with applicable financial data security standards (including PCI-DSS where applicable).

Subject to applicable data protection law, you have the following rights in respect of your personal data held by fachai68. You may exercise any of these rights by contacting our support team via live chat or at the email address listed in Section 15.

The fachai68 Platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data of individuals under the age of 21. All Account registrations are subject to age verification, and fachai68 reserves the right to request documentary proof of age at any time.

If fachai68 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. If you believe a minor has registered on the Platform, please contact us immediately via live chat or support email.

Some of the third-party service providers engaged by fachai68 — including cloud infrastructure providers and identity verification partners — may process personal data in jurisdictions outside of Malaysia. Where such international transfers occur, fachai68 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring overseas recipients to apply data protection standards equivalent to those applicable in Malaysia.
• Selection of service providers in jurisdictions recognised as providing an adequate level of data protection.
• Technical security measures (encryption, access controls) applied consistently regardless of the processing location.

By using the fachai68 Platform and providing your personal data, you acknowledge and consent to the potential transfer of your data to third-party processors in other jurisdictions, subject to the safeguards described above.

fachai68 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via your registered email address or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to remain informed of how fachai68 handles your personal data.

If you have any questions, concerns, or complaints about this Privacy Policy or the way fachai68 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our team through any of the following channels:

fachai68 takes all privacy complaints seriously. If you are not satisfied with our response to a privacy concern, you may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.